Shipping policy

Shipping Methods, Rates and Delivery Estimates

Shipping for countries listed below:

United States, United Kingdom, Germany, France, Italy, Spain, Netherlands, Austria, Switzerland, Czechia, Finland, Ireland, Lithuania, Luxembourg, Poland, Portugal, Sweden, Israel, Turkey, Japan, Australia

United States Shipping Details

• Some U.S. orders will be shipped from a local warehouse, with an average delivery time of 3-5 business days.
• Orders to Hawaii, APO addresses, and certain remote areas will incur a freight difference and will be delivered by express shipping companies such as DHL, UPS, or FedEx.

Shipping for the rest of the world:

2. Order Processing and Shipping Details

   Order Processing Time

   • We typically take 1-5 business daysto process your order.
   • Estimated Arrival Time= Processing Time + Transit Time.
   • During peak seasons (e.g., Black Fridayand Christmas), shipping may take an additional 3-4 business days.

   Customs Policy

   Due to customs regulations, items such as glue, batteries, wax, or pigment may not be included in the package.

   Shipping Service Providers

   We partner with reliable shipping companies, including:

   • YunExpress
   • UPS
   • DHL
   • FedEx

   Order Tracking

   • After placing an order, you will receive an Order Acknowledgement Email to confirm your order details.
   • Once your order ships, you will receive a Shipment Confirmation Email containing:
     • Your order number
     • Carrier information
     • Date and time of the order
     • Order status
     • Package tracking number(s)

   For tracking your shipment, click Track Your Order and enter your tracking number to check the status of your delivery.

   Note: There may be a slight delay before the logistics information becomes available after shipping.

   Missing or Delayed Orders

   If your order shows as delivered but you haven’t received it, please contact us immediately, and we’ll do our best to assist you.

   Customer Support

   If you have any questions or concerns, feel free to contact us at info@booknoookworld.com